Each lingerie design is handmade to order one by one with lots of love in Reno, Nevada. Orders placed through my online shop will be added to a sewing queue, and will be cut and sewn accordingly by date. If you have any questions about the status of your order(s), please contact us.

   SHIPPING PRICES   

Shipping prices can be estimated in your shopping cart before you checkout. Free shipping for USA order overs $150.00 USD. If you would like to combine shipping charges with another order, please contact us.

   SHIPPING DELIVERY DATE ESTIMATES   

Due to the ongoing COVID-19 impacts, shipping estimates are not guaranteed. If you have any questions about the status of your order(s), contact us.

   INTERNATIONAL CUSTOM TAXES AND DUTIES   

All international orders go through postal and customs checkpoints. This process is estimated to take between 5 - 60 days. Alexandrea Anissa is not responsible for foreign custom fee charges and local taxes that apply in your country. I refuse to mark any purchase(s) as a gift. By purchasing from my online shop, you agree Alexandrea Anissa is not responsible for custom taxes and duties. If you refuse to pay custom taxes and duties for your order, you are responsible for the original charges including shipping and any Import Fees associated with the package. Alexandrea Anissa will not grant refunds for orders refusing to pay custom taxes and duties.

   LOST ORDERS   

Alexandrea Anissa is not responsible for lost, damaged or stolen orders. Please double check your shipping information when checking out. Alexandrea Anissa will not replace or grant refunds for lost, damaged or stolen orders.